Privacy and Cookies Policy
Privacy and Cookies Policy
This Privacy and Cookies Policy is intended to explain how BYOU Patrícia Gouveia collects, stores and processes your personal data and other data that may be collected for purposes of statistical analysis.
BYOU Patrícia Gouveia with headquarters at Rua Blanc de Portugal, 8 1º D 2820-523 Charneca da Caparica, NIPC 212676903 is responsible for the website www.byoubb.com commits to guaranteeing the privacy and protection of the personal data of customers and visitors, following all legal and regulatory standards in force.
BYOU Patricia Gouveia reserves the right to periodically update and change its Privacy and Cookies Policy, in order to reflect any modification in the way our customers' personal data is processed or in legal terms. At BYOU Patrícia Gouveia the most recent and current version of the Privacy and Cookies Policy will be displayed, it is advisable to check it periodically to check for any updates or changes.
GUIDING PRINCIPLES
The main objective of this policy is to consolidate the relationship of trust and proximity between BYOU Patrícia Gouveia and its customers. It also aims to demonstrate transparency in the processing of collected data and inform all customers of their rights and how they can exercise them, as holders of personal data.
LEGAL BASIS
BYOU Patrícia Gouveia acts in strict compliance with the principles described in this policy, Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and the applicable data protection legislation, in all processes involving the processing of personal data.
According to the GDPR Agreement, personal data is defined as follows: “Any information relating to an identified or identifiable natural person Ana Patricia Dias Gouveia; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological , genetic, mental, economic, cultural or social identity of that natural person.”
DATA PROTECTION
We use several measures to ensure the security of the information collected, the protection of personal data collected, prevent unauthorized use, alteration or access, disclosure, loss or destruction.
As the data holder, the customer has the right to know what data is collected and stored, as well as to change it in the customer area and request the store to export or delete it.
THE DATA THAT IS COLLECTED
- Customer or purchase registration
When registering or purchasing at BYOU Patrícia Gouveia, the following data is collected: e-mail, name, address, postal code, location, telephone and NIF. The data collected through the customer purchasing process will be processed automatically and is intended for processing orders, such as shipping orders or issuing invoices.
- Newsletter
When subscribing to the BYOU Patrícia Gouveia Newsletter, the following data is collected: name and email.
- Contact form
BYOU Patrícia Gouveia may also request personal data in the contact forms, namely, the name, email and other information that the visitor provides us.
IV. Navigation on BYOU Patrícia Gouveia
Data related to browsing the store is also always collected. Examples of this type of data are device and browser information, network information and IP address.
PURPOSE FOR WHICH THE DATA COLLECTED
Personal data is collected and processed with a view to fulfilling the purposes indicated below:
Service provision:
- Compliance with tax obligations;
- Dispatching orders;
- Order processing;
- Invoicing;
- Resolving problems such as canceling, returning products or refunding the value of products and/or services in accordance with current law;
- Customer support: clarification of doubts about products, the operation of BYOU Patrícia Gouveia or any other question requested by the customer;
Direct Marketing byoubb.info@gmail.com :
So that the customer is updated on order statuses or any news at BYOU Patrícia Gouveia, we can send emails and/or SMS with commercial communications regarding offers, products or campaigns, as well as thematic content and information about processing of registered orders.
For marketing purposes, at Patrícia Gouveia we may consider and use certain data such as products viewed, products on the wishlist or left in the abandoned cart.
Marketing communications are carried out after and with the customer's prior consent.
In any and all cases, BYOU Patrícia Gouveia seeks to ensure that the information and data collected and used are suitable for the purposes described and do not constitute an invasion of the customer's privacy.
WHEN DO WE COLLECT DATA?
Data is collected when a customer registers with BYOU Patrícia Gouveia, subscribes to the newsletter, fills in the contact form, registers an order or while browsing the store.
WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?
The holder of personal data has the right, at any time, to request access, rectification, opposition, export and/or deletion, as well as the right not to be subject to automated decisions.
The customer can exercise any of these rights with BYOU PAtrícia Gouveia, by submitting a request sent to the following address byoubb.info@gmail.com . The customer can also lodge a complaint with the National Data Protection Commission (CNPD).
DATA RETENTION
BYOU Patrícia Gouveia is obliged to retain information for tax and audit purposes in accordance with current law.
BYOU designed by Patrícia Gouveia stores your data for 10 years due to specific requirements and practices inherent to BYOU Patrícia Gouveia and its sector of activity, or until the customer requests that they are deleted from the database.
The holder may, at any time, request to access, rectify or delete their personal data by sending an email to byoubb.info@gmail.com.
If the customer registers with BYOU Patrícia Gouveia, you can check, edit or delete your personal information at any time from the customer area at www.byoubb.com.
At the customer's request, BYOU Patrícia Gouveia may change certain customer data associated with registered orders.
DATA SHARING
BYOU Patrícia Gouveia does not give or sell any type of personal data to any other entity other than those necessary for the operation of the service. Personal data will also not be used for any other purpose without the holder's due consent.
Any third party, with which customer data may be shared, is obliged to use it exclusively as a way of executing the proper functioning of its service on behalf of BYOU Patrícia Gouveia
A BYOU Patrícia Gouveia may also disclose personally identifiable information under special circumstances, such as to comply with court orders that require it or when certain actions violate the Terms and Business conditions.
COOKIES
BYOU Patrícia Gouveia uses cookies on the website. The cookies used do not collect information that identifies the visitor, but rather about the way they interact with the store's website. The data collected is used for statistical purposes, providing and improving the service and user experience.
WHAT TYPES OF COOKIES ARE USED?
Analytical Cookies: are used for the purposes of creating and analyzing statistics, in order to improve the functioning of the website, without ever collecting personal information.
Functionality Cookies: They store the user's preferences regarding the use of the website, so that it is not necessary to reconfigure the website each time they visit it.
Third-Party Cookies: These cookies are created from third-party services, such as Google, Youtube, Facebook, among others. They may be used to show you advertising related to your actions on the website.
For any other questions related to the protection of your personal data or about the cookies used, you can contact us at the following address: byoubb.info@gmail.com.