Refund Policy


Exchanges & Returns

You may exchange or return your item within 10 days. After 10 days of your purchase, we will not accept your exchange or return.

In order to be accepted an exchange or return, the item should not have been used and should be in the same way that you received it. It should also be in the original packaging.

Exchanges
The exchange of your article can be done in the following situations:
- If the article does not serve
- If there is any defect that proves to be of manufacture
- It can be exchanged for an equal article of different size
- It can be exchanged for a different item of equal or higher value.

Returns
The return of an article can be done in the following situations:
- If the article does not serve and there is no article equal or not to replace
- If there is a defect that proves to be of manufacture and there is no article equal or not to replace.
- In the event that none of the above mentioned situations is possible, we will accept the return of the item under the same conditions in which it was received and send a voucher of the same value that may be used for a future purchase.
- We do not make returns of value.

The cost of sending the article is the responsibility of the customer.